The Joint Admissions and Matriculation Board (JAMB) has urged telecommunication companies to stop collecting multiple charges from candidates attempting to register for next year’s unified tertiary matriculation examination (UTME) and direct entry (DE) examination.
The board’s Head of Information, Dr. Fabian Benjamin, made the appeal in a statement on Thursday in Abuja.
He said the multiple charges is being carried out by telecommunication companies enlisted to provide profile code creation services through sending and receiving of SMS.
According to him, telecom firms are supposed to charge candidates N50 per SMS, noting that candidates are being made to pay multiple charges due to poor network or processing failure.
Dr. Benjamin advised the telecom service providers to stop the multiple charges and stick to the agreement reached with JAMB.
According to him, candidates who are victims of these multiple charges are to raise a complaint support ticket on support.jamb.gov.ng for redress and further action by the board.
The statement reads: “The attention of the Joint admissions and Matriculation Board (JAMB) has been drawn to multiple SMS charges on candidates phone numbers attempting to register for the 2018 Unified Tertiary Matriculation Examination (UTME) and Direct Entry (DE) by telecommunications companies enlisted to provide Profile code creation services through sending and receiving of SMS.
“The telecom companies are to charge only 50 Naira per SMS to use the service. Candidates are made to repeat these SMS commands several times either due to poor network or processing failure leading to rapid response(s) after the command is sent. The Board therefore advises telecom service providers to stop the multiple charges and stick to the agreement reached with the Board.
“The Board would insist on a refund by any Telecom that continue to charge these candidates twice. We are mindful of the nation’s network challenges and does not expect the candidates to pay for the Telecoms infrastructural difficulties.”
Meanwhile, JAMB has faulted claims by the Colleges of Education Academics Staff Union (COEASU) that it (board) placed universities over and above Colleges of Education in the choices for candidates seeking admissions into tertiary institutions in Nigeria.
“The Board wishes to correct this erroneous impression. Our advertisement typically, including this year, request candidates to make any institution as their first choice, Colleges of Education inclusive.
“Our caption has always been ” Order of choice of Institutions : Every candidate is to note that the 1st choice can be a College of Education, University, Innovation Enterprise Institution…” This was made clear to COEASU during their visit with copies of our adverts provided to them. It is strange to the Board for COEASU to issue such a misleading communique.
“We have never placed any candidate(s) nor advice candidates on the choice of institution as it is the candidates’ volition to determine which institution to pick as their first choice and also which course to study. Candidates are at liberty to choose any institution they desire,” the statement said.
JAMB said it was baffled that COEASU could issue such a misleading communique regarding the matter.
The statement added that the 2018 application documents published in the national dailies “are clear, self-explanatory and devoid of any priority or preference as alleged by COEASU.”